Privacy policy

Last updated: 12 November 2026

This policy explains how Wall Boulevard Pty Ltd (ABN 77 611 965 210) handles personal information collected through shop.wallboulevard.com.au. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

  • Your name, email address, phone number, delivery address and billing address when you place an order or contact us.
  • What you ordered, when you ordered it and how you paid. Card details go straight to our payment provider. We do not see or store your full card number.
  • Basic information your browser sends when you visit the shop, such as your device type, the pages you viewed and the cookies that keep your cart working.

Why we collect it

  • To take payment, prepare your order and deliver it or have it ready for pickup.
  • To contact you about your order, a return or a question you asked us.
  • To keep the records the law requires, such as tax records.
  • To prevent fraud and keep the shop secure.
  • To measure how our Google ads perform.

Marketing

We do not send marketing emails or text messages. We do not sell your personal information.

Who we share it with

  • Shopify, which runs this shop, the checkout and payments.
  • The payment method you choose, such as your card provider, Shop Pay, Apple Pay or Google Pay.
  • Google, which measures visits and purchases that come from our ads.
  • Our own staff and drivers at Coburg North and Carrum Downs, who prepare and deliver your order.

We do not share your information with anyone else unless the law requires it.

Where it is handled

Shopify and Google handle information on servers outside Australia, including in Canada and the United States.

Cookies

The shop uses cookies that keep your cart and checkout working. Google's tag uses cookies to measure visits from our ads. You can block or delete cookies in your browser settings. The cart and checkout may not work without them.

How long we keep it

We keep order records for as long as the law requires for tax and company records.

Access and correction

You can ask to see the personal information we hold about you or ask us to correct it. Email luke@wallboulevard.com.au or call (03) 9900 0801.

Complaints

If you have a concern about how we handled your information, contact us first at luke@wallboulevard.com.au. If you are not satisfied with our answer, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy. The date at the top shows the latest version.

Contact

Wall Boulevard Pty Ltd, 19 Mantell Street, Coburg North VIC 3058. Email luke@wallboulevard.com.au. Phone (03) 9900 0801.